Chatter, the Salesforce Social Platform

The chatter from the Salesforce platform allows for easy collaboration and knowledge sharing between departments and employees in any organization using the applications built on Force.com platform. It helps  you to be on top of the latest happenings in your organization by connecting with people, following real time updates and sharing information securely.

Let us see some of the features of Chatter application.

Status Updates - You can share your status in real time. Your status update can include a file or a link as well. One who is following your feed can give feedback, comment and engage in a conversation. Status updates helps to keep everyone informed of various updates within the company.

Follow People, Documents and Data - Chatter allows for following not just people, you can follow documents and data as well. You can receive status updates on the progress of the document you are following. Updates on the data can be followed too. For example, you are interested in knowing how certain opportunities progress and when it closes. You can get those updates right in your chatter! 

Respond to Workflow Approvals - Workflow approvals are built and designed to achieve an effective  flow of business process. When it is your time to act upon to approve any step, you may do so right from your chatter feed.

Group Communication - You can form groups to communicate and share information better. You can have private groups with specific colleagues, or public groups or even customer based groups. Thus, you can have full control on what you want to share and with whom you want to share.

Security and Sharing - Chatter is all about so much of sharing and receiving updates. But there is always an underlying sharing model built into the Force.com platform which decides what you can see and act upon. The chatter fully supports this model and ensures that you can see only what you are allowed to see.

These are the overall features of chatter in Salesforce platform. Using the applications built on Force.com platform, you can monitor and act upon almost anything that matter most to you within an organization to work together in teams.

Happy cloud computing using Salesforce!